Returns can only be processed after return request is accepted through email at huige716@gmail.com. The product bag must be in a shipping bag/envelope or box. We reserve the right to deny refund/exchange if we determine it is not in its original condition. Please note it will take 1-2 weeks to refund after we inspect and accept the returned item. 

If we find the product is not in original condition, we will notify the customer that the return has been rejected and the refund cannot be issued. The customer can choose to either:

   .(For Ghana customers) Have the product shipped back with a shipping cost

An item received late or slight color difference will not be accepted for a refund, return or exchange. Some items may have a difference of 1-3 cm from the product description because the factory cannot make every item exactly the same. We cannot refund or replace items because of minor differences. 

Disagreements  

If there was a disagreement in the policies, if a chargeback was done, or the policies were not followed, we cannot accept any new orders.